We believe exceptional service, bar education and training is paramount to success. Enriching staff with relevant knowledge & training improves venue credibility, customer service and staff loyalty, ultimately driving your business profitability. We offer bespoke bar training for staff in mainstream, premium and prestige venues to help bartenders develop their skills, knowledge and talents for customer service & ultimately their enjoyment of the job.

ON-TRADE TRAINING

This will equip staff with the necessary skills to make, deliver & design consistently high quality drinks. We tailor modules to bar staff, floor staff & venue management to obtain the best possible results from on-trade training. The training we provide for groups & single site venues can be broken down into 3 simple sections: Spirits Education; Service Standards & Guest Expectations. Contact our team for more information on how we can tailor training to you.

BESPOKE BRAND TRAINING

Sweet&Chilli develop bespoke content for brands as part of their on-trade and consumer training programs. By taking a brand’s key messages and integrating these into skills & knowledge development training, you can dramatically increase absorption of key messages for your customer. Brand training sessions can result in dramatic sales increases & nurtured relationships between your suppliers & customers. 

CONSUMER TRAINING

Bringing a product to life and delivering its key brand messages through a unique experience provides a highly effective way of trialling & marketing a product. We create fun & interactive consumer engagement sessions for brand activations and consumer product tastings. Each session is tailor-made to the brand and is designed, produced & delivered for your ease by Sweet&Chilli as a one-stop shop.

More Services

As well as providing engaging and interactive training programs we offer other drinks services including creative brand experiences, bespoke cocktail bar solutions & consultancy designed for the bartender. Check them out here.

Projects

Projects